Something's gone wrong during a show

Quick checks first, then we'll help remotely.

Video guide coming soon
  1. No picture on the Stage Screen? Check the cable, then check the Mac's display settings show two screens.
  2. No sound? Check the PA input and the Mac's sound output.
  3. Phones can't join? Make sure guests are on your venue Wi-Fi, or carry on without phones.
  4. Still stuck? Email showbox@entsoffice.com with your Location name and what's happening, and we'll help remotely.