Help centre
How can we help?
Short, step-by-step guides for running your shows, recruiting and managing your account.
Gameshows and the Show Box
Install, unlock and run your shows on the night.
- Install the Show Box on your MacThe Show Box is the Mac app that runs every gameshow. You install it once on your show computer.
- Enter your licence keyEach Location gets its own key, which unlocks the shows you've licensed on that Mac.
- Send the setup guide to each LocationIf you look after several Locations, send each one its own key and setup steps by email.
- Run a gameshow on the nightWhat you need on stage, and how to get from house lights to the winning team.
- How guests join with their phonesSome shows let guests play along on their phones. There's no app to download.
- Dress the screen for Christmas and other datesSilver and Gold licences include seasonal frames: an animated border over everything on your Stage Screen.
- Something's gone wrong during a showQuick checks first, then we'll help remotely.
Recruiting entertainers
Company accounts, posting roles, auditions and hiring.
- Open a company accountOne account for your company, with your own team logins inside it.
- Post a roleDescribe the job, then pay when it goes live.
- Find entertainers and invite them to auditionSearch profiles, shortlist the ones you like and invite them.
- Run audition days and self-tapesSet times, collect self-tapes and score everyone in one place.
- Invite your teamGive your casting team, tech managers and accounts people their own logins.
- Refunds and free reopensWhat happens if you can't fill a role, or your hire leaves early.
For entertainers
Your free profile, applying and auditions.
- Join and build your profileJoining, being found and applying are free.
- Apply for jobs and go to auditionsEverything you've applied for, every invite and every offer, in one place.
- Share your profile linkYour own link at performer.bio to share on socials, in your bio or with a QR code.
- Working with an agentYour agent can manage your submissions and offers for you.
- Report a problem at workIf something goes wrong in a job you found through us, tell us.
Account and billing
Logging in, your team, invoices and VAT.
Still stuck?
Email the team who can help. We reply within one working day.
- Gameshows and the Show Boxshowbox@entsoffice.com
- Recruiting entertainersrecruitment@entsoffice.com
- For entertainersentertainers@entsoffice.com
- Account and billingsupport@entsoffice.com